We are KPI Digital
We know analytics. We help companies gather and organize their data and deliver insights using AI & Analytics, Digital Transformation and Performance Management solutions. Our certified experts know how to capture big data, derive insights, develop Customer 360 strategies, and use AI and Machine Learning to improve the customer experience. We deliver strategies and solutions that achieve corporate alignment and create happier customers!
Winner of the 2018 IBM Beacon award for Best Watson Customer Engagement Cognitive Solution and 2017 IBM North America Choice Award for Digital Marketing Eminence.
We have delivered successful solutions to hundreds of organizations across North America ranging from Fortune 500 to mid-size companies, in the public and private sectors, across numerous industries such as Retail, Insurance, Banking, Healthcare, Consumer Products and Manufacturing.
With over 30 years of industry experience, we deliver value to clients on premise or cloud by optimizing their decision-making process, and achieving superior results and ROI.
Our Added Value
We take the time to strategically understand our customer’s business needs so we can offer flexible consulting models. Over the years we have established hundreds of loyal clients and implemented more than 500 successful projects.
IBM Gold Partner
We have been an IBM Gold Business Partner since 2001. We invest heavily in the IBM platform and work closely with them to offer our clients the most advanced Data and Analytics, and Performance Management solutions.
In July 2019, IBM sold the Watson Customer Engagement Portfolio to Acoustic. We have been partnering with Acoustic from day one as part of our integrated Digital Transformation solution.
Red Hat Partner
In 2019 IBM acquired Red Hat to expand their enterprise open source software solutions. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future. KPI Digital is excited to partner with Red Had so we can offer our customers open, hybrid cloud solutions.
We have partnered with Arrow since 2001. As a global provider of IBM products Arrow works closely with us to supply KPI Digital with the latest business solutions, partner strategies and software.
Micro Logic Partner
We are thrilled to partner with Micrologic, a team of “groundbreakers” whose IT experts offer a suite of personalized Cloud services, infrastructure, hardware, security and networks. Our combined expertise brings a unique set of data, analytics, cloud and infrastructure to all of our clients. Together we will offer a powerful and integrated solution that will help our clients strengthen their business.
Working closely with Informatica, we build customer intelligence platforms for our clients. Together we develop customer 360 strategies and solutions to connect data and experience from customers and improve the customer experience.
McGill University Member
As a member of the McGill Desautels Global Experts Program, we are thrilled to act as an ambassador and support the McGill University Masters in Management Analytics (MMA) Students in this unique experiential learning program as an industry expert. The vision combines learning with real business use cases to better prepare graduates in their careers.
Canadian Marketing Association Member
Proud to be a member of the Canadian Marketing Association (CMA) which enables us to benefit from best practices and thought leadership in Marketing. As a member we are privy to engage with the Canadian marketing community and participate on the CX and Digital Media councils.