Your supply chain impacts everything from the quality, delivery and costs of your products, to customer service and profitability. Watson Supply Chain can elevate your existing systems to provide greater visibility, transparency and insight into supply chain data and processes—so you can better predict and mitigate the disruptions and risks that threaten your competitive advantage.
Consumer demands are changing. Customers expect what they want, when and where they want it. To meet expectations, supply chain organizations must monitor and mitigate an ever-increasing array of potential disruptions.
Allocation: matching supply with demand with greater precision
Retailers today commonly push products quickly into stores using a ‘scattergun’ approach with 60 - 70% often sent directly to stores from the warehouse. Sizes and colours are distributed evenly, no matter where the stores are located and regardless of the buying patterns of local shoppers. Due to lack of data, often merchandise fails to sell as hoped.
Fact, according to one Forrester research analyst, product recommendations like upsells and cross-sells are responsible for an average of 10% - 30% of ecommerce revenues.
Intelligent omni-channel fulfillment
Cognitive sourcing and fulfillment logic optimizes inventory utilization and fulfillment efficiencies in real time. You get a single view of orders and inventory across the entire fulfillment network, and customers can order anytime and anywhere!
Order Management and Fulfillment
Your customers want the flexibility to choose how they buy, receive, and return goods and services. You want to meet their expectations while protecting profit margins.
Supply Chain Optimization, powered by Watson cognitive technology, enables your organization to build a more intelligent, demand-sensitive and customer-centric supply chain. It enables you to proactively predict, assess and mitigate disruptions and risks while establishing and managing a business partner network.